SMS Campaign Terms and Conditions
Campaign: The Merch Brand SMS Program
Effective date: June 26, 2026
Campaign description
The Merch Brand SMS Program may send Transactional Messages about project confirmations, service updates, appointment reminders, customer support, and account alerts, and Marketing Messages about promotions, sales, product and service announcements, and special offers from The Merch Brand.
How to opt in
The SMS Program is voluntary and separate from service inquiries, purchases, account creation, and transactions. You may enroll by entering a mobile number, actively selecting one or both optional SMS consent checkboxes, separately agreeing to the SMS Terms of Service and SMS Privacy Policy, and submitting the website SMS subscription form. The Transactional Messages checkbox authorizes recurring messages about project confirmations, service updates, appointment reminders, customer support, and account alerts. The Marketing Messages checkbox separately authorizes recurring messages about promotions, sales, product and service announcements, and special offers. Messages may be sent using automated technology.
Consent
Each SMS consent choice is optional and separate. Consent is not a condition of employment, purchase, service, account creation, or completion of any transaction. You represent that you are the subscriber or customary user of the mobile number provided and are authorized to enroll that number.
Message frequency and charges
You may receive up to 4 messages per month. Message and data rates may apply under your wireless plan. The Merch Brand does not charge a separate fee for participating in the campaign.
Opting out
Reply STOP to opt out at any time. You may also use any other reasonable method that clearly communicates your request, including emailing or calling us. We may send one final text confirming your opt-out. No further campaign messages will be sent unless you opt in again.
Help information
Reply HELP for help, email hello@themerchbrand.com, or call (267) 573-8989.
Delivery and carrier disclaimer
Supported carriers may change. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed. Notify us if your mobile number changes or is reassigned.
Privacy
Our use of campaign information is governed by the SMS Campaign Privacy Policy. Mobile information, SMS opt-in data, and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties or affiliates for marketing or promotional purposes.
Campaign changes or termination
We may modify, suspend, or discontinue the campaign or these Terms. Changes will be posted here with an updated effective date. Your continued participation after an update constitutes acceptance of the revised Terms, but changes will not replace any consent required by law.
Contact
Questions about this campaign may be sent to hello@themerchbrand.com or (267) 573-8989.